Emergency Maintenance Planning for Facility Managers – What to Prepare Before a Crisis

Emergency maintenance planning prepares a building for failures before they happen. Map the systems that stop the building working and trace what each failure takes down with it. Confirm which vendors attend outside business hours, keep records reachable, and test the plan. For a step-by-step template, use our Emergency Maintenance Response Plan. Emergency maintenance planning […]

How to Build an Annual Facility Maintenance Plan for Commercial Buildings

An annual facility maintenance plan organises a commercial building’s preventive work, inspections, seasonal tasks, service contracts and responsibilities for the year ahead. Build it from an accurate asset list, assess condition, rank by risk, place fixed and seasonal work on the calendar, assign owners and review completion.   An annual facility maintenance plan is a […]

How Facility Managers Can Improve Work Order Response Times

Facility work order response time improves when the number is broken into its parts. One figure covers four separate delays: request to logged, logged to classified, classified to assigned, and assigned to attended. Each has a different cause, and the largest is rarely the one people assume.   Facility work order response time is treated […]

Facility Management KPIs Every Facility Manager Should Track

The most useful facility management KPIs cover maintenance performance, asset reliability, service response, operating cost, safety and occupant experience. A practical starting set tracks preventive maintenance compliance, work order response and completion, asset uptime, maintenance cost, safety incidents and occupant satisfaction, with others added by priority.   Facility management KPIs fail most often by being […]

How Facility Managers Can Manage Multiple Service Vendors Without Losing Control

Facility vendor management starts with a clear scope per vendor, one service calendar for the property, written boundaries between adjacent contractors, one intake route, and a common reporting format. Control is lost at the interfaces between vendors rather than inside any individual contract. For properties that want fewer moving parts, see our commercial facility management […]

Preventive vs Reactive Maintenance – A Facility Manager’s Decision Framework

Preventive maintenance is scheduled before a failure. Reactive maintenance responds after one. Neither is better in general. The right choice depends on what happens when the asset fails, whether the failure gives warning, and what servicing costs compared with replacement. For electrical equipment, see our electrical maintenance services.   The useful question in preventive vs […]

Commercial Facility Maintenance Checklist for Facility Managers

A commercial facility maintenance checklist covers building interiors, HVAC, plumbing, electrical, fire and life safety, exterior areas and cleaning. It works as a management tool rather than a technical schedule, because the right frequency for each task comes from the equipment and the building rather than from a list. A commercial facility maintenance checklist is […]

How Facility Managers Can Reduce Preventive Maintenance Backlogs

A facility maintenance backlog shrinks fastest when the list is validated before any work is scheduled. Duplicates, jobs already done but never closed, and tasks for assets that no longer exist all sit in most backlogs. Removing those costs no technician time at all. A facility maintenance backlog is usually treated as a labour problem, […]

How Property Managers Can Prepare Commercial Properties for Winter in Ontario

Commercial property winter maintenance covers more than snow removal. Walk the site before the first snowfall and settle where each contractor’s responsibility starts and stops. Then prepare entrances for the salt and slush coming through the door, and adjust cleaning schedules rather than relying on summer intervals. Commercial property winter maintenance in Ontario is usually […]